Help center

Shipping

Free shipping on every US order. Orders are processed within 1 to 2 business days and arrive within 7 to 12 business days. You get a tracking link by email as soon as your parcel ships.

How do I use the mask?

Cleanse and dry your face. Tap the applicator tip on your face and neck, spread a thick even layer of gel, then lay the white face sheet and the neck sheet on top and press them flat. Relax 20 minutes, peel off, rinse the remaining gel and apply your moisturizer. Once a week, or the evening before a big day.

Does it sting?

No. Expect a cool, fine tingle. A light pink flush can show for up to an hour, so evening is best.

Is it for sensitive or mature skin?

Yes. Patch test on the jawline first if your skin is reactive. Avoid the eye contour.

60-day glow guarantee

Not happy with how your skin looks? Write to us within 60 days of delivery and we refund you, even if you opened your first box.

Still stuck?

Write to hello@hiddens.co or use the contact page. You get a reply within one business day.