Shipping policy

Cost

Free tracked shipping on every order of The Signature Pen and the Lid Lift Primer, in the US and worldwide. For any other product, the shipping cost is shown at checkout before you pay.

Processing

Orders are processed within 1 to 2 business days, excluding weekends and holidays.

Delivery times

Counted from dispatch.

• United States: 7 to 12 business days
• Canada, United Kingdom, Australia, New Zealand: 7 to 15 business days
• Europe: 7 to 15 business days

Tracking

You receive a tracking link by email as soon as your parcel ships. The first scan can take up to 24 hours. You can also follow it on our tracking page.

Wrong address

Write to us within two hours of ordering and we can still change it.

Questions

Email hello@hiddens.co. A real person answers within one business day.